🎖️ Texas’s Top‑Rated Mal‑Shi Breeder 🎖️
Home Refund Policy
⭐ REFUND POLICY
Clear, Honest Refund Policies You Can Trust
We believe every family deserves transparency and fairness. Our refund policy is simple, consistent, and designed to protect both the buyer and the well‑being of our puppies.
PAYMENTS ARE NON‑REFUNDABLE
Final Payments Are Also Non‑Refundable
Once a payment is made toward your puppy (including the final balance), it is non‑refundable. This policy ensures that each puppy’s placement is secure and prevents last‑minute cancellations that can disrupt the puppy’s transition.
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WHEN REFUNDS ARE ISSUED
The Only Exception
A refund will only be issued if Perfect Paw Pups cancels the adoption due to:
• A verified health concern
• A breeder‑related issue
• A situation where we determine the puppy should not leave our care
In these rare cases, you may choose:
• A full refund, or
• A transfer to a future litter
This is the only scenario where refunds apply.
HEALTH‑RELATED GUARANTEE (NO REFUNDS)
Replacement Puppy Only
If a genetic or congenital issue is discovered under the terms of our Health Guarantee, the remedy is:
A replacement puppy from the next available litter
No monetary refunds
This is standard across reputable breeders and ensures fairness and clarity for all families.
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DELIVERY FEES
Delivery Fees Are Non‑Refundable
If you choose flight nanny delivery:
Delivery fees are non‑refundable once booked
If a flight is canceled due to weather or airline issues, it will be rescheduled, not refunded
This protects both the family and the flight nanny’s schedule.
TRANSFERS & CREDITS
Flexible Options for Families
We allow families to transfer their deposit or payment to:
• A future litter
• A different puppy
• A different breed (if available)
Transfers are valid for 12 months from the original deposit date.
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SUMMARY OF REFUND RULES
Quick Overview
Where Every Puppy Begins Life With Love, Intention, and Gentle Care
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© 2026 Perfect Paw Pups — Transparent, Fair, and Family‑Focused Policies
© Perfect Paw Pups — Home‑Raised Maltese & Mal‑Shi Puppies in Humble, Texas
Delivery & Service Areas
Bryan/College Station